Refunds and cancellation.

Monthly

Cancel at any time from the billing portal on your dashboard, or write [email protected]. Access stays through the period you already paid. We do not prorate unused days unless a law that applies to that sale requires it. Canceling stops the next charge. It does not refund the current month.

Lifetime

Ask for a refund within 14 days of the charge and we return the purchase price, including tax we collected on that charge. After 14 days the sale is final except where the law requires a refund. Write [email protected] from the email on the receipt.

What we cannot refund

We cannot refund Grok, SuperGrok, or Build credits. Those are xAI charges. We also cannot refund a month that already ran out, or a lifetime seat after the 14-day window, except where the law says we must.

How a refund lands

Refunds go back to the same card through Stripe. After a full lifetime refund we close the paid seat. After a monthly cancel we close the paid seat when the period ends. Comp codes and tester seats are separate and are not a refund path.

If we stop the product

If we shut Grok Mastery down and you still have a paid monthly period or a lifetime seat, write us. We will refund the unused monthly period or a fair remainder on lifetime. That is in addition to the 14-day lifetime window above.