Applied · 55 min
SOP to agent
- Write a human SOP first, then derive an agent card from it
- Name what the agent may draft, what it must ask, and what a human signs
“Make me a custom GPT” and “put this in memory” are how shops skip the work. They paste a vibe. The model starts quoting policy they never had, sending a tone they do not use, and filling prices they did not set. When it fails, they say AI doesn’t work. They never had an SOP.