Applied · 50 min

Customer text

  • Draft a short customer text from what is true on the job right now
  • Forbid invented ETAs, prices, and “I already called”

A seat is required to open the full lesson, save progress, and mark complete. Practice happens on Grok (SuperGrok recommended). This desk is not a graded certificate.

“We’ll be there in 20” is how you lie. “Your order is ready” when it is not. “No extra charge” when you have not looked at the book. Grok writes cheerful fiction because that is what a helpful assistant sounds like. The customer screenshots it. You live with it.