Applied · 50 min
Customer reply
- Extract an inbound message without adding a conversation you did not paste
- Draft a reply with one ask and no invented promise, quote, or apology
“Write a nice reply” is how shops invent “as we discussed Thursday,” a discount, and a paragraph of empathy about a staff of twelve they have never met. The customer will quote you. A grant officer will file you. A public comment will stay on the page.